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Return Policy

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Website: https://www.mal-furniture.com

Phone: (866) 570-9926

 

Return Eligibility

MAL accepts returns for eligible products that are unused, uninstalled, and in their original condition and packaging. Eligibility requirements may vary depending on the product type.

 

Return Window

Returns must be requested within the applicable return period communicated at the time of purchase or order confirmation.

 

Non-Returnable Items

Certain items are not eligible for return, including but not limited to:

• Custom or made-to-order products

• Clearance or final-sale items

• Services that have already been rendered or completed

 

Return Process

To initiate a return, customers must contact our support team by calling (866) 570-9926. Return authorization and instructions will be provided prior to sending any items back.

 

Refunds

Once an approved return is received and inspected, refunds will be issued to the original method of payment. Processing times may vary depending on the payment provider and financial institution.

 

Shipping Costs

Original shipping fees are non-refundable unless otherwise required by law. Return shipping costs may be the responsibility of the customer unless explicitly stated otherwise.

 

Exchanges

Exchanges may be offered at the discretion of MAL, subject to product availability.

 

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us promptly so we may evaluate and resolve the issue.

 

Policy Modifications

MAL reserves the right to modify this Return Policy at any time to reflect operational or legal changes.

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